Shoe Try-On Not Working on iOS

Shoe try on doesn’t work on iOS. Not even with the tester app… I tried different phones, browsers, etc. What am I missing? Thanks!

Hello we have tested the shoe tracking on every release and ensured it does work. Can you give us any more info regarding this issue?

It doesn’t work at all. Here is a video to show what happens.

I am using an iPhone 15 Pro, Version 17.4

Something appears to be blocking the camera from starting up. Did you give the camera permission, or do you maybe have a security software running that may prevent camera from starting?

Hi, I am trying to run shoe try on my web application, but its not working why is it so ??