Shoe Try-On Not Working on iOS

Bugs
1

Shoe try on doesn’t work on iOS. Not even with the tester app… I tried different phones, browsers, etc. What am I missing? Thanks!

2

Hello we have tested the shoe tracking on every release and ensured it does work. Can you give us any more info regarding this issue?

3

It doesn’t work at all. Here is a video to show what happens.

https://drive.google.com/file/d/1BtB6j_-sKMbjoRCxLdUK__3v0sYhHHiW/view?usp=sharing

I am using an iPhone 15 Pro, Version 17.4

4

Something appears to be blocking the camera from starting up. Did you give the camera permission, or do you maybe have a security software running that may prevent camera from starting?

5

Hi, I am trying to run shoe try on my web application, but its not working why is it so ??