License Key not valid

We have a problem with our license key, it appears like it is not valid, and it’s displaying the watermark. Any idea why this is happening? Any information you need, please let me know.

Hi Thayra, there is already a thread on this topic: How to remove the DeepAR.ai watermark?

Thanks for your reply Zak, my team already bought a license, and we followed the instructions. We made sure it wasn’t a cache issue. Still the watermark appears on our app.

Hey. Sorry to hear you’re still getting this issue. Could you share some of your project code with us so we can check it out? If you’d rather not make this public, you can either direct message me here on the forum or start a new conversation at the chat widget on our website.