# Problem with DeepAR Studio "Test on device" not working

**URL:** https://forum.deepar.ai/t/problem-with-deepar-studio-test-on-device-not-working/705
**Category:** Studio Issues
**Tags:** body-tracking, face-tracking, studio-info, web-sdk
**Created:** [June 12, 2024, 5:07pm UTC](https://forum.deepar.ai/t/problem-with-deepar-studio-test-on-device-not-working/705 "2024-06-12T17:07:08Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![SBSManagement](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@SBSManagement](https://forum.deepar.ai/u/SBSManagement)
#### Post date: [June 12, 2024, 5:07pm UTC](https://forum.deepar.ai/t/problem-with-deepar-studio-test-on-device-not-working/705/1 "2024-06-12T17:07:08Z")

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Hello,

Our team currently uses DeepAR studio for different AR creations including Virtual Try-On but there is a problem. Whenever we create Virtual Try-On for either sneakers, glasses or watches, and we proceed to preview using the test on the device or test on effect tester mode, the glasses, shoes, or watches do not appear on the body. Also, we leverage the WebSDK, and try-ons are not popping up on the body.

How do we go about this issue, please? Is there a problem with the WebSDK?

We look forward to hearing from you

Cheers  
SBS Management | Denver

**iPhone 14 PRO max and Macbook Pro**  
Operating System: MacOS  
DeepAR Studio version: \*[e.g. 4.4.2.92.)

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### Author: ![Maria](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@Maria](https://forum.deepar.ai/u/Maria)
#### Post date: [June 13, 2024, 8:56am UTC](https://forum.deepar.ai/t/problem-with-deepar-studio-test-on-device-not-working/705/2 "2024-06-13T08:56:37Z")

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I have the same issue(

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### Author: ![igor](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.deepar.ai/igor/32/547_2.png) [@igor](https://forum.deepar.ai/u/igor)
#### Post date: [June 13, 2024, 9:00am UTC](https://forum.deepar.ai/t/problem-with-deepar-studio-test-on-device-not-working/705/3 "2024-06-13T09:00:12Z")

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As we informed our users going forward from v5.6.4 has wrist and foot tracking deprecated and users should use the [ShopAR](https://www.shopar.ai/) platform for that. You can still use previous versions `<v5.6.3` which still have foot tracking included.  
If you are interested in ShopAR you can contact Missy ([missy@deepar.ai](mailto:missy@deepar.ai)), our sales rep - she will help you onboard to our amazing platform.

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### Author: ![SBSManagement](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@SBSManagement](https://forum.deepar.ai/u/SBSManagement)
#### Post date: [June 17, 2024, 2:38am UTC](https://forum.deepar.ai/t/problem-with-deepar-studio-test-on-device-not-working/705/4 "2024-06-17T02:38:49Z")

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Thank you very much for your reply you are amazing. One last question how can we access previous versions of the DeepAR Studio Mac App please?

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### Author: ![igor](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.deepar.ai/igor/32/547_2.png) [@igor](https://forum.deepar.ai/u/igor)
#### Post date: [June 20, 2024, 7:20am UTC](https://forum.deepar.ai/t/problem-with-deepar-studio-test-on-device-not-working/705/5 "2024-06-20T07:20:52Z")

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You can download the version 4.4.0 from [here](https://s3.eu-west-1.amazonaws.com/sdk.developer.deepar.ai/studio/rel/deepar_studio_macos_rel_v4.4.0.82.pkg).

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### Author: ![Maria](https://avatars.discourse-cdn.com/v4/letter/m/34f0e0/32.png) [@Maria](https://forum.deepar.ai/u/Maria)
#### Post date: [June 22, 2024, 11:15am UTC](https://forum.deepar.ai/t/problem-with-deepar-studio-test-on-device-not-working/705/6 "2024-06-22T11:15:37Z")

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Can you also share, windows version link?

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### Author: ![igor](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.deepar.ai/igor/32/547_2.png) [@igor](https://forum.deepar.ai/u/igor)
#### Post date: [June 27, 2024, 9:32am UTC](https://forum.deepar.ai/t/problem-with-deepar-studio-test-on-device-not-working/705/7 "2024-06-27T09:32:50Z")

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This is the [Windows version](https://s3.eu-west-1.amazonaws.com/sdk.developer.deepar.ai/studio/rel/deepar_studio_windows_rel_v4.4.0.82.msi).
