# Licence check failed. Please check your license key

**URL:** <https://forum.deepar.ai/t/licence-check-failed-please-check-your-license-key/780>\
**Category:** Bugs\
**Created:** [October 15, 2024, 12:23am UTC](https://forum.deepar.ai/t/licence-check-failed-please-check-your-license-key/780 "2024-10-15T00:23:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![arintegrate](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@arintegrate](https://forum.deepar.ai/u/arintegrate)\
**Post date:** [October 15, 2024, 12:23am UTC](https://forum.deepar.ai/t/licence-check-failed-please-check-your-license-key/780/1 "2024-10-15T00:23:10Z")

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Seeing this message “Licence check failed. Please check your license key.” and then DeepAR fails to work. Our app uses iOS sdk version 5.4.1.

I tried v5.6.11 and didn’t see the licence error BUT we can’t upgrade because of this old issue

> [@A very serious issue has occurred. I urgently request a prompt response. "initializeOffscreen dosent work with new version of deepAR"](https://forum.deepar.ai/t/a-very-serious-issue-has-occurred-i-urgently-request-a-prompt-response-initializeoffscreen-dosent-work-with-new-version-of-deepar/546/9):
>
> Does anyone know if this issue is addressed in the newly released v5.6.0 ?

Please help.

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**Author:** ![arintegrate](https://avatars.discourse-cdn.com/v4/letter/a/ecd19e/32.png) [@arintegrate](https://forum.deepar.ai/u/arintegrate)\
**Post date:** [October 31, 2024, 7:38pm UTC](https://forum.deepar.ai/t/licence-check-failed-please-check-your-license-key/780/2 "2024-10-31T19:38:48Z")

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Ok this is actually (mostly) my own blunder. The license check issue is because our app changed bundle IDs. So I had to delete and configure a new iOS app on the DeepAR developer website.

What threw me off was – for some reason when I _did_ update the iOS SDK to the latest version, the license check seemed to work.
