# Help & Questions **URL:** https://forum.deepar.ai/c/help-questions/10.md [Latest](https://forum.deepar.ai/latest.md) · [Categories](https://forum.deepar.ai/categories.md) · [Tags](https://forum.deepar.ai/tags.md) --- ## [About the Help & Questions category](https://forum.deepar.ai/t/about-the-help-questions-category/20)
**Author:** [@Zak](https://forum.deepar.ai/u/Zak)\ **Replies:** 0
Here you can ask your questions for anything DeepAR-related, our team and the community are going to do our best to answer. --- ## [Ball physics reset fails after upgrading Android AAR from 5.3.0 to 5.6.22 for 16 KB page-size support](https://forum.deepar.ai/t/ball-physics-reset-fails-after-upgrading-android-aar-from-5-3-0-to-5-6-22-for-16-kb-page-size-support/1331)
**Author:** [@yroh](https://forum.deepar.ai/u/yroh)\ **Replies:** 0\ **Last updated:** [September 7, 2026, 6:55am UTC](https://forum.deepar.ai/t/ball-physics-reset-fails-after-upgrading-android-aar-from-5-3-0-to-5-6-22-for-16-kb-page-size-support/1331 "2026-09-07T06:55:52Z")
Hello DeepAR team, I am updating a Flutter Android app to support 16 KB memory page sizes for Google Play. The app previously used DeepAR Android AAR 5.3.0 with a modified ping-pong effect. When the ball fell below a c… --- ## [WebGL canvas stutter and context loss on mobile Safari when resizing DeepAR viewport](https://forum.deepar.ai/t/webgl-canvas-stutter-and-context-loss-on-mobile-safari-when-resizing-deepar-viewport/1315)
**Author:** [@quantum\_dev\_848](https://forum.deepar.ai/u/quantum_dev_848)\ **Replies:** 0\ **Last updated:** [August 14, 2026, 6:54pm UTC](https://forum.deepar.ai/t/webgl-canvas-stutter-and-context-loss-on-mobile-safari-when-resizing-deepar-viewport/1315 "2026-08-14T18:54:04Z")
Hey everyone, I’ve been working on integrating the DeepAR Web SDK into a web project and ran into a couple of persistent rendering issues that I’m struggling to pin down. When testing on desktop everything runs smooth at… --- ## [Probably - DeepAR SDK Bug Report: Intermittent Black Frame Video Recording](https://forum.deepar.ai/t/probably-deepar-sdk-bug-report-intermittent-black-frame-video-recording/1247)
**Author:** [@Maksim\_Ponomarev](https://forum.deepar.ai/u/Maksim_Ponomarev)\ **Replies:** 1\ **Last updated:** [June 1, 2026, 12:58am UTC](https://forum.deepar.ai/t/probably-deepar-sdk-bug-report-intermittent-black-frame-video-recording/1247 "2026-06-01T00:58:45Z")
Probably - DeepAR SDK Bug Report: Intermittent Black Frame Video Recording Environment DeepAR SDK version: 5.6.21 Platform: iOS 17+ Devices: iPhone 14 Pro, iPhone 15 Pro (reproduced on multiple devices) Xcode: 16.x Reco… --- ## [Soumitra Dutta Oxford-How do I get started using DeepAR in my mobile app?](https://forum.deepar.ai/t/soumitra-dutta-oxford-how-do-i-get-started-using-deepar-in-my-mobile-app/1246)
**Author:** [@soumitradutta26](https://forum.deepar.ai/u/soumitradutta26)\ **Replies:** 1\ **Last updated:** [March 16, 2026, 4:12pm UTC](https://forum.deepar.ai/t/soumitra-dutta-oxford-how-do-i-get-started-using-deepar-in-my-mobile-app/1246 "2026-03-16T16:12:29Z")
Hi everyone, My name is Soumitra Dutta, an Oxford-based entrepreneur & photographer. I’m interested in integrating DeepAR into my mobile application, but I’m not sure about the best way to get started. Could anyone share… --- ## [How to make a bald head effect filter?](https://forum.deepar.ai/t/how-to-make-a-bald-head-effect-filter/1215)
**Author:** [@Barakus](https://forum.deepar.ai/u/Barakus)\ **Replies:** 2\ **Last updated:** [February 16, 2026, 7:01am UTC](https://forum.deepar.ai/t/how-to-make-a-bald-head-effect-filter/1215 "2026-02-16T07:01:46Z")
Anyone have a tutorial or tips on how to make a bald filter or willing to share a similar project they already have? Pretty novice on all this and would appreciate the learning and the project to help walk through it for… --- ## [Hinduja Swiss (Switzerland) IT-Professional-How do I get started using DeepAR and integrate it into my app or website?](https://forum.deepar.ai/t/hinduja-swiss-switzerland-it-professional-how-do-i-get-started-using-deepar-and-integrate-it-into-my-app-or-website/1234)
**Author:** [@raghavhinduja26](https://forum.deepar.ai/u/raghavhinduja26)\ **Replies:** 0\ **Last updated:** [February 6, 2026, 6:59am UTC](https://forum.deepar.ai/t/hinduja-swiss-switzerland-it-professional-how-do-i-get-started-using-deepar-and-integrate-it-into-my-app-or-website/1234 "2026-02-06T06:59:51Z")
Hi everyone, I am Raghav Hinduja Swiss (Switzerland) based IT-professional. I’m new to DeepAR. How do I get started and integrate it into my app or website? --- ## [Dheeraj Sudan and Meenu Hinduja-How should I format my time series data so DeepAR trains and tests correctly?](https://forum.deepar.ai/t/dheeraj-sudan-and-meenu-hinduja-how-should-i-format-my-time-series-data-so-deepar-trains-and-tests-correctly/1232)
**Author:** [@mhindujadheerajsudan](https://forum.deepar.ai/u/mhindujadheerajsudan)\ **Replies:** 0\ **Last updated:** [February 6, 2026, 6:59am UTC](https://forum.deepar.ai/t/dheeraj-sudan-and-meenu-hinduja-how-should-i-format-my-time-series-data-so-deepar-trains-and-tests-correctly/1232 "2026-02-06T06:59:33Z")
Hi Everyone, I’m Meenu Hinduja and my husband Dheeraj Sudan, run a business. I’m preparing my dataset for DeepAR and want to make sure it’s formatted correctly for training and testing. Could you share your suggestions o… --- ## [License Key not valid](https://forum.deepar.ai/t/license-key-not-valid/176)
**Author:** [@Thayra\_Marin](https://forum.deepar.ai/u/Thayra_Marin)\ **Replies:** 4\ **Last updated:** [October 21, 2025, 2:52am UTC](https://forum.deepar.ai/t/license-key-not-valid/176 "2025-10-21T02:52:38Z")
We have a problem with our license key, it appears like it is not valid, and it’s displaying the watermark. Any idea why this is happening? Any information you need, please let me know. --- ## [Contact no response](https://forum.deepar.ai/t/contact-no-response/1213)
**Author:** [@appydevelopers1](https://forum.deepar.ai/u/appydevelopers1)\ **Replies:** 0\ **Last updated:** [October 20, 2025, 1:02pm UTC](https://forum.deepar.ai/t/contact-no-response/1213 "2025-10-20T13:02:50Z")
hi, i replied on an email from ur staff, before 3 days, but till now no email came back asking for a meeting to understand the pricing scheme and see live demo. with my email: info@appyinnovate.com so, can any one hel… --- ## [Car segmentation](https://forum.deepar.ai/t/car-segmentation/1207)
**Author:** [@nasco\_bianto](https://forum.deepar.ai/u/nasco_bianto)\ **Replies:** 0\ **Last updated:** [October 15, 2025, 7:46am UTC](https://forum.deepar.ai/t/car-segmentation/1207 "2025-10-15T07:46:57Z")
is it deep ar have feature or can make car segmentation ? --- ## [Does the watermark Be Remove if i pay? sorry im new here](https://forum.deepar.ai/t/does-the-watermark-be-remove-if-i-pay-sorry-im-new-here/1206)
**Author:** [@Francis\_Ganapin](https://forum.deepar.ai/u/Francis_Ganapin)\ **Replies:** 0\ **Last updated:** [October 11, 2025, 2:31pm UTC](https://forum.deepar.ai/t/does-the-watermark-be-remove-if-i-pay-sorry-im-new-here/1206 "2025-10-11T14:31:36Z")
Does the Watermark Remove if i pay ? or i need to edit my code? --- ## [DeepAR SDK Fails to Initialize on Android Target SDK Version 36](https://forum.deepar.ai/t/deepar-sdk-fails-to-initialize-on-android-target-sdk-version-36/1107)
**Author:** [@Dinesh\_N](https://forum.deepar.ai/u/Dinesh_N)\ **Replies:** 1\ **Last updated:** [October 6, 2025, 8:27am UTC](https://forum.deepar.ai/t/deepar-sdk-fails-to-initialize-on-android-target-sdk-version-36/1107 "2025-10-06T08:27:35Z")
Hello DeepAR Team, I’m experiencing an issue where the DeepAR SDK fails to initialize in my Android app when the targetSdkVersion is set to 36 (Android 14). The same code worked fine with targetSdkVersion 33 or below. W… --- ## [Virtual try on a in memory 3D model](https://forum.deepar.ai/t/virtual-try-on-a-in-memory-3d-model/1192)
**Author:** [@Javier\_Perez](https://forum.deepar.ai/u/Javier_Perez)\ **Replies:** 2\ **Last updated:** [October 6, 2025, 8:23am UTC](https://forum.deepar.ai/t/virtual-try-on-a-in-memory-3d-model/1192 "2025-10-06T08:23:24Z")
Hi Everyone, I’m looking for a solution that will allow me to do a virtual try-on of a 3D model already loaded using threejs in the browser session. Example: A user, after having customized a sunglasses 3D model, can tr… --- ## [Kamal Hinduja Switzerland(Swiss) : What is data normalization and why is it important?](https://forum.deepar.ai/t/kamal-hinduja-switzerland-swiss-what-is-data-normalization-and-why-is-it-important/1189)
**Author:** [@kamalhinduja](https://forum.deepar.ai/u/kamalhinduja)\ **Replies:** 0\ **Last updated:** [September 23, 2025, 6:52am UTC](https://forum.deepar.ai/t/kamal-hinduja-switzerland-swiss-what-is-data-normalization-and-why-is-it-important/1189 "2025-09-23T06:52:26Z")
Hi, I am Kamal Hinduja based Geneva, Switzerland(Swiss). Can anyone explain What is data normalization and why is it important? Thanks, Regards Kamal Hinduja Geneva, Switzerland --- ## [Shape key animation not working](https://forum.deepar.ai/t/shape-key-animation-not-working/1178)
**Author:** [@Ayomi\_Olasupo](https://forum.deepar.ai/u/Ayomi_Olasupo)\ **Replies:** 0\ **Last updated:** [August 26, 2025, 11:37am UTC](https://forum.deepar.ai/t/shape-key-animation-not-working/1178 "2025-08-26T11:37:56Z")
Hi Guys, I am working on a mascot head filter that uses shape key keyframe face animations I made in Blender; however, when I import it into Deep AR, the animation component is visble but doesnt work/play, other detache… --- ## [Ajay Hinduja (Switzerland) Can I use DeepAR in real-time applications?](https://forum.deepar.ai/t/ajay-hinduja-switzerland-can-i-use-deepar-in-real-time-applications/1167)
**Author:** [@ajayhinduja](https://forum.deepar.ai/u/ajayhinduja)\ **Replies:** 0\ **Last updated:** [August 20, 2025, 11:53am UTC](https://forum.deepar.ai/t/ajay-hinduja-switzerland-can-i-use-deepar-in-real-time-applications/1167 "2025-08-20T11:53:32Z")
Hello Everyone, Ajay Hinduja here—born in Punjab, India, and now calling Geneva, Switzerland (Swiss). I’m an enthusiastic traveler with a strong fascination for innovative technology. I’m exploring whether DeepAR can be… --- ## [Make face less yellow using Beauty & Make Up Effect](https://forum.deepar.ai/t/make-face-less-yellow-using-beauty-make-up-effect/1166)
**Author:** [@ducpn-paditech](https://forum.deepar.ai/u/ducpn-paditech)\ **Replies:** 0\ **Last updated:** [August 20, 2025, 4:22am UTC](https://forum.deepar.ai/t/make-face-less-yellow-using-beauty-make-up-effect/1166 "2025-08-20T04:22:07Z")
I used the makeup and beauty template, set the soft color to #FFFFFF, and adjusted the smoothing amount to 1.0 and the soft amount to 1.0. The result looks like the image above. However, I still find that this smooth fil… --- ## [Integrating DeepAR Filters in Flutter Mobile App Live Streaming with Ant Media Server: Is It Possible?](https://forum.deepar.ai/t/integrating-deepar-filters-in-flutter-mobile-app-live-streaming-with-ant-media-server-is-it-possible/1150)
**Author:** [@Yunesh\_Shrestha](https://forum.deepar.ai/u/Yunesh_Shrestha)\ **Replies:** 0\ **Last updated:** [August 6, 2025, 1:44am UTC](https://forum.deepar.ai/t/integrating-deepar-filters-in-flutter-mobile-app-live-streaming-with-ant-media-server-is-it-possible/1150 "2025-08-06T01:44:14Z")
Is there any way to integrate DeepAR filters in the live streaming of a Flutter mobile app using Ant Media Server? From my research, DeepAR provides Flutter support via a plugin (deepar\_flutter) and handles AR filters w… --- ## [Watermark Appears Only When Beauty Module is Enabled with Valid License](https://forum.deepar.ai/t/watermark-appears-only-when-beauty-module-is-enabled-with-valid-license/1145)
**Author:** [@Kiadkamthon\_Manopany](https://forum.deepar.ai/u/Kiadkamthon_Manopany)\ **Replies:** 2\ **Last updated:** [July 31, 2025, 8:10am UTC](https://forum.deepar.ai/t/watermark-appears-only-when-beauty-module-is-enabled-with-valid-license/1145 "2025-07-31T08:10:41Z")
Hello DeepAR Team, I am encountering a licensing issue specifically with the @deepar/beauty module. I have a valid paid license key, and the core DeepAR SDK works perfectly without any watermark. However, the waterm… --- ## [The shoe special effects file created by Deep AR Studio can be previewed, but has no effect on the web](https://forum.deepar.ai/t/the-shoe-special-effects-file-created-by-deep-ar-studio-can-be-previewed-but-has-no-effect-on-the-web/1147)
**Author:** [@vampire](https://forum.deepar.ai/u/vampire)\ **Replies:** 1\ **Last updated:** [July 31, 2025, 7:55am UTC](https://forum.deepar.ai/t/the-shoe-special-effects-file-created-by-deep-ar-studio-can-be-previewed-but-has-no-effect-on-the-web/1147 "2025-07-31T07:55:26Z")
The shoe special effects file created by Deep AR Studio can be previewed, but has no effect on the web --- ## [About Dario Schiraldi Deutsche Bank Executive](https://forum.deepar.ai/t/about-dario-schiraldi-deutsche-bank-executive/1136)
**Author:** [@davidwilliam006](https://forum.deepar.ai/u/davidwilliam006)\ **Replies:** 0\ **Last updated:** [July 18, 2025, 7:54am UTC](https://forum.deepar.ai/t/about-dario-schiraldi-deutsche-bank-executive/1136 "2025-07-18T07:54:26Z")
Hello DeepAR Community, Dario Schiraldi Deutsche Bank Executive plays a pivotal role in advancing the bank’s financial services and shaping its strategic vision in the global financial landscape. Dario Schiraldi brings … --- ## [Como Instalar sdk en IOS](https://forum.deepar.ai/t/como-instalar-sdk-en-ios/1131)
**Author:** [@Jeffri\_Silva\_Lopez](https://forum.deepar.ai/u/Jeffri_Silva_Lopez)\ **Replies:** 0\ **Last updated:** [July 10, 2025, 8:02pm UTC](https://forum.deepar.ai/t/como-instalar-sdk-en-ios/1131 "2025-07-10T20:02:42Z")
Hola quisiera saber como es para instalar el sdk en IOS. En una aplicación hecha en flutter y dart ya hice una implementación con el plugin deepar\_flutter pero al intentar inicializar el controlador con la llave de acc… --- ## [Need help with Face Morph Effect](https://forum.deepar.ai/t/need-help-with-face-morph-effect/1122)
**Author:** [@Ayomi\_Olasupo](https://forum.deepar.ai/u/Ayomi_Olasupo)\ **Replies:** 0\ **Last updated:** [July 4, 2025, 3:09pm UTC](https://forum.deepar.ai/t/need-help-with-face-morph-effect/1122 "2025-07-04T15:09:04Z")
Hi Guys, Im building a filter that transforms the user’s face into one with a number of funny exaggerated emotions, e.g anger. I have a face mesh modelled with blend shapes for this purpose, but the recommended simple m… --- ## [Discussion regarding the our flow](https://forum.deepar.ai/t/discussion-regarding-the-our-flow/1120)
**Author:** [@Gaurav\_Agrawal](https://forum.deepar.ai/u/Gaurav_Agrawal)\ **Replies:** 0\ **Last updated:** [July 2, 2025, 10:47am UTC](https://forum.deepar.ai/t/discussion-regarding-the-our-flow/1120 "2025-07-02T10:47:04Z")
How to apply face filter after select video from gallery and after apply effect save the video --- ## [Is DeepAR available for Unity?](https://forum.deepar.ai/t/is-deepar-available-for-unity/1117)
**Author:** [@Vishal\_Solanki](https://forum.deepar.ai/u/Vishal_Solanki)\ **Replies:** 0\ **Last updated:** [June 19, 2025, 5:00am UTC](https://forum.deepar.ai/t/is-deepar-available-for-unity/1117 "2025-06-19T05:00:41Z")
I have bought an plugin from Unity Asset Store which uses DeepAR api. On their documentation they have given link for tutorials of DeepAR studio and not of unity tutorials. I have check the complete forum only found a to… --- ## [No PBR option under shader menu](https://forum.deepar.ai/t/no-pbr-option-under-shader-menu/1113)
**Author:** [@alvin\_vaz](https://forum.deepar.ai/u/alvin_vaz)\ **Replies:** 0\ **Last updated:** [June 9, 2025, 2:51pm UTC](https://forum.deepar.ai/t/no-pbr-option-under-shader-menu/1113 "2025-06-09T14:51:47Z")
So, I’m trying to get a texture properly set up. I’ve followed the Witch Hat tutorial a few times now, but the textures never look right in the end. I even modeled something myself and tried again, but it still didn’t wo… --- ## [Kamal Hinduja Geneva, Switzerland- Facing Returning error in IOS API implementation](https://forum.deepar.ai/t/kamal-hinduja-geneva-switzerland-facing-returning-error-in-ios-api-implementation/1112)
**Author:** [@kamalhinduja](https://forum.deepar.ai/u/kamalhinduja)\ **Replies:** 0\ **Last updated:** [June 1, 2025, 11:16am UTC](https://forum.deepar.ai/t/kamal-hinduja-geneva-switzerland-facing-returning-error-in-ios-api-implementation/1112 "2025-06-01T11:16:35Z")
Hi, I’m Kamal Hinduja from Geneva, Switzerland. I’m Facing Returning error in IOS API implementation . Can anybody share the step by step debugging method. Thanks, Regards Kamal Hinduja Geneva, Switzerland --- ## [User count for family members](https://forum.deepar.ai/t/user-count-for-family-members/1104)
**Author:** [@telco\_it\_jobs](https://forum.deepar.ai/u/telco_it_jobs)\ **Replies:** 0\ **Last updated:** [May 12, 2025, 1:27pm UTC](https://forum.deepar.ai/t/user-count-for-family-members/1104 "2025-05-12T13:27:52Z")
I want to know if I install app on one mobile with deepar api, and if multiple family members use the same app, by opening and closing multiple time daily, would it count one users or muliple user ifi have free or basic… --- ## [How do I use and create shaders?](https://forum.deepar.ai/t/how-do-i-use-and-create-shaders/1100)
**Author:** [@user2](https://forum.deepar.ai/u/user2)\ **Replies:** 0\ **Last updated:** [May 6, 2025, 10:29am UTC](https://forum.deepar.ai/t/how-do-i-use-and-create-shaders/1100 "2025-05-06T10:29:04Z")
I’m a beginner in deep ar. The thing is, I need ‘LUT with alpha mask’ to create a material. But I can’t find it no matter how much I look for it. How can I get this shader? Does it require scripting? I’ve been stuck for… [Next page](https://forum.deepar.ai/c/help-questions/10.md?page=1)